Frequently Asked Questions About Ukulele Festival Hawaii’s 2022 Silent Auction
Do I need to create an Eventgroove account to bid?
Yes, an Eventgroove Account will automatically be created during the process of placing your first bid. This account is necessary to finalize your bid and will allow you to bid on various items as often as you wish.
NOTE: Eventgroove does not sell information and will not solicit or spam with emails.
When does the Auction end?
The auction will end, July 17, 2022 at 11:55PM HST.How will I be notified if I win?
How will I be notified if I win?
Winners will be notified by email or text July 18, 2022. Choice of text notification in addition to email is presented upon checkout of your bid.
When does the Auction end?
The auction will end, July 17, 2022 at 11:55PM HST.
Will I be notified if I am outbid?
Yes, you will automatically receive an email when you are outbid. Choice of text notification in addition to email is presented upon checkout of your bid. In both the email and text notification, you will receive a clickable link to continue bidding.
When checking out, I see that I must submit credit card information. Am I being charged, even if I do not win?
Only winning bidders will be charged. Credit card information is needed to confirm your bid. If you are outbid, there will be no charge on your card. However, you may use your account to make a donation to Ukulele Festival Hawaii.
Is shipping free?
YES! Free shipping is sponsored by The Ukulele Site and Hawaiian Host.